
LUNA MATERIAL HANDLING SDN BHD (LMH) is a true specialist - both in container and industrial
handling applications. We know how to handle cargo and how to keep it moving smoothly. We know
that each and every step must work without compromise. Starting with performance and extending
throughout the operating environment.
This is also the reason why we are at the cutting edge when it comes to developing new innovative
products. That is why we promote intelligent systems solutions. That is the reason why we adopt a
global approach that makes our customers more efficient in this highly competitive, international
arena. That is why we are already creating added value by applying new approaches in
long-term relationships with our customer.
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Traditionally business failed o see the necessity
to engage the customer as anything more than,
just the customer. In doing so, they have neglected
the customer’s requirements other than the product
itself. Through the evolution of the industry the
focus has altered from product to performance.
LMH has always understood customers’ need to
focus on their own business and that LMH’s function
is to increase the effectiveness of their logical chain
of events and to increase their competitiveness in
their own market. Through time we have developed
the concept of partnering. |
AN EXCEPTIONAL LEVEL OF SERVICE
The LHM Service is totally professional, extremely effective and highly cost-efficient. It is a dedicated
personal service based on complete confidence and trust. The supply of new and used equipment
and genuine original equipment spare parts is managed by a specialist LMH team who source
requirements from all over the world. Crane parts from Japan or transmissions from Detroit - it's
all the same to LMH.
PRICES TO BEAT LOCAL SOURCES
Buying on a global basis gives us tremendous purchasing power and this means our prices are
highly competitive. So much so, that in many cases parts or equipment supplied by LMH comes
to you at a lower price than your nearest supplier. And ours is a thoroughly integrated and
all-inclusive service - sourcing, procurement, inspection, documentation, forwarding, insurance,
certification and warranty.
SERVICES
LMH have the experience and the knowledge about machinery and the efficient use of machinery.
We understand that this information is highly valuable to all our partners. We believe that in this
modern era, this extra knowledge can be applied to allow our partners to compete stronger in their
industries, to be world leaders like us.
SPARE PARTS
Breakdowns happen! Even with the best maintained equipment - but we know the importance of
getting equipment back to work in a time-scale that keeps downtime to the absolute minimum. The
LMH PAST FORWARD Delivery Service can often get that critical part to you within 24 hours of your
first telephone call - wherever in the world you might be.
TECHNICAL
Once a partnering has occurred, LMH will take full responsibility for any technical service and
backup needs that out partner may be confronted with after the purchase or rental of Luna’s
Equipments and AMBA’s Products.
Warranty
All Luna machines and AMBA products are built to customer specifications and will meet or
exceed our customer’s expectation. We provide an extensive warranty on our represented
products that meets world standard.
Maintenance & Service
In order to assist our partners in maintain high machine availability, we offer various maintenance& service solutions like preventive maintenance service, urgent repair and spare parts to meet
your needs and requirements.
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